Emergency Department / Assistant Nurse Manager at Emory Healthcare/Emory University

**Overview**

**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.**

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources,ongoingmentorshipand leadership programs for all types of jobs, and asupportive environment that enables you to reach new heights in your careerand be what you want to be. We provide:

+ Comprehensive health benefits that start day 1

+ Student Loan Repayment Assistance & Reimbursement Programs

+ Family-focused benefits

+ Wellness incentives

+ Ongoing mentorship, _development,_ and leadership programs...and more!

**Description**

**10am - 10:30pm / Full time**

We're seeking an Assistant Nurse Manager for this 29-bed Emergency Department. The ER is devoted to a safe and effective nurse staffing model and is the primary driver for the hospital as a whole. Additional features of this newly renovated department include 10 expedited care spaces and 3 safe spaces. This individual will:

+ Supervises and coordinates activities of nursing personnel in one or more patient care units. Verifies that patients' needs are met and evaluates unit nursing care and performance. Participates in planning work of assigned units and coordinates activities with other patient care units and related departments.

+ Plans and organizes training for unit staff members, and participates in guidance and educational programs. Participates in the hiring process and is responsible for development, evaluation and ongoing management of assigned direct reports.

+ Provides professional nursing care in adherence with EHC guidelines and protocols for patients during bedside assignments. Embodies our Care Transformation Model to maintain an environment of trust, fairness, consistency and confidentiality with team members and with internal and external customers.

+ Ensures the consistent practice of bedside report and completes monthly audits. Shares knowledge with others within work group/department. Makes changes in clinical assignments based on patient care needs and demonstrated staff competencies. Promotes a safe, therapeutic, customer-friendly environment. Responds promptly to patient, family and staff concerns seeking to bring issues to resolution. Provides feedback to patient care team regarding issues. Demonstrates clinical knowledge needed to coach staff on day-to-day activities. Pursues continuous learning to gain additional knowledge in area of clinical specialty. Interacts effectively with members of the health care team and ancillary departments to monitor and achieve quality patient outcomes. Supports evidence based changes to clinical practice in pursuit of quality patient outcomes.

+ Ensures service 10 is practiced on their unit and shared throughput the healthcare system. Exercises problem solving skills to optimize patient flow while maintaining quality patient care. Collaborates with healthcare team regarding bed management to ensure appropriate patient placement based on clinical needs.

+ Manages PDSA cycles for particular improvement efforts in collaboration with the Unit Director, CNS, UNE and the unit practice council. Supports development of protocols for practice based on evidence. Educates staff and monitors compliance of staff in cohort; elevates non-compliance issues.

+ Completes documentation audits for cohort in conjunction with quality and business managers. Builds, maintains and supports a culture that fosters effective working relationships within a safe working environment. Utilizes and models behaviors to manage conflict within scope of responsibility. Identify service recovery strategies that preserve individual dignity. Knows and is articulate about area performance against service standards.

+ Monitors service behaviors of cohort, coaching for consistency amongst all staff. Responds to and manages customer service issues that arise in day to day work. Rounds on patients and families daily.

+ Assists to complete investigation of STARS reports or other customer service issues at the direction of the manager. Identifies customer service issues other departments may have that affect safe, accurate, timely provision of patient care and efficient use of human and other resources.

+ Submits and/or presents agenda items for huddle. Attends staff meetings regularly. Supports other Assistant Nurse Managers in work they are trying to accomplish.

+ Provides input for accurate preparation of the annual operating and capital budgets, including staffing issues, patient flow issues, and process change opportunities.

+ Manages resources that achieve safe, cost effective, clinically appropriate patient care. Understands established area budget and adjusts resource utilization to minimize variances. Works within a Shared Governance framework to identify and address issues, solve problems and evaluate outcomes.

+ Participates on departmental and/or interdepartmental committees to address unit and system problems/issues.

+ Implements service, quality and productivity improvements. Collaborates within UPC and across organization to identify and develop innovative strategies. Manages unit to meet the established cost per unit of service. Optimizes use of staff time and non-salary resources to improve quality while decreasing costs.

+ Identifies need for capital equipment and repair of such. Verifies staffing model with Business Manager to ensure clinical efficacy. **MINIMUM QUALIFICATIONS:**

+ Bachelor of Science in Nursing required. Master of Science in Nursing preferred.

+ Five years of nursing experience.

+ Current RN license or temporary permit approved by the Georgia Licensing Board required.

+ BLS certification required. ACLS may be required in some areas. **JOIN EMORY HEALTHCARE TODAY...Where you matter as much as the work you do!**

**Additional Details**

**Supporting a diverse,** **equitable** **and inclusive culture** **.** Emory Healthcare (EHC)is dedicated to providingequal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's does not discriminate on the basis of any factor stated above or prohibited under applicable respects,values,and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. _Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training._

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