POSITION PURPOSE
This position is responsible for overseeing and driving wellbeing transformation and culture change initiatives in the Paramedic and Seniors Services (PSS) branch. The primary objective is to enhance, empower, and strengthen the workforce to effectively respond to evolving demands, demographic trends, and changing legislative requirements and to build capacity amongst the operational leadership teams to facilitate change amongst their teams. Working collaboratively with People Equity and Culture (PEC) partners, provides strategic oversight for the development and implementation of wellbeing and Inclusion, Diversity, Equity & Accessibility (IDEA) branch initiatives to create and foster a positive workplace culture.
MAJOR RESPONSIBILITIES
- Collaborates/works with operational, department, and corporate partners and ensure wellbeing and culture change initiatives have PEC agreement and are in alignment and consistency with the corporate strategic initiatives, leadership, planning, and direction related to this function.
- Customizes and implements corporate wellbeing and IDEA transformation initiatives in Paramedic and Seniors Services including the planning and change management activities relevant to the implementation of key priorities.
- Conducts needs assessments and assesses the readiness for transformation initiatives and oversee the development and implementation of the workplan to drive transformation.
- Provides branch-wide support in implementing staff physical and mental health promotion, prevention, and intervention strategies, and works alongside a range of stakeholders.
- Tailors corporate initiatives to the paramedic and senior services environment to effectively and successfully operationalize initiatives.
- Explores opportunities for alignment and synergies across all program areas to leverage resources, find efficiencies and economies of scale and opportunities to partner on programs to: support and drive positive workplace culture, and enable the workforce to adapt and respond to demands and changes within the paramedic and seniors services sectors.
- Oversees the administration of departmental wellbeing/culture change related surveys and ensuring adherence to the Corporate/PEC survey strategy, focus groups, and other feedback mechanisms to gauge employee satisfaction and engagement levels.
- Using data-driven insights to develop strategies for improving the employee experience; tracking key performance indicators; monitoring and reporting on progress related to wellbeing and Inclusion, Equity, Diversity & Accessibility (IDEA) goals and initiatives; and evaluates program outcomes to develop effective and innovative program delivery methodologies to meet mandates, legislation and Branch and Regional program service requirements.
- Assists the General Manager in preparing, recommending, monitoring, and controlling; the business unit annual budget, special project budgets, and work plans.
- Continually monitors expenditures for transformation and wellbeing initiatives to ensure compliance to budget and the effective and efficient use of resources.
- Stays updated on industry best practices and emerging trends in leading culture change, Inclusion, Diversity, Equity and Accessibility and wellbeing, and incorporating relevant innovations into the branch initiatives.
- Liaises with and proactively develops relationships with partners to facilitate the delivery of wellbeing, inclusion, diversity, equity, and accessibility programs and services.
- Participates on or chairs committees, meetings, task forces, work groups, and special projects, as directed.
- Collaborates with various departments (internally and externally), including People, Equity and Culture, operations, and branch leadership and community partners and customers to align transformation and wellbeing initiatives with overall branch and organizational goals.
- Provides input to or prepares reports, briefing notes, presentations, statistics and analysis, for Senior Management, as requested.
- Ensures adherence to the Region’s policies, guidelines and bylaws and manages information in accordance with legislation and corporate standards.
- Manages staff, including recruitment, selection, hiring, scheduling, assigning work, determining training and development needs, coaching, and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
- Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the Occupational Health & Safety Act and Regulations and Regional policies.
- Promotes the code of conduct, Regional values and HR policies with all staff of the section.
- Performs other duties as assigned to meet Departmental goals and program/service objectives.
EDUCATION AND QUALIFICATION REQUIREMENTS
- Successful completion of a University Degree in Health Services Management, Health Care Management, Health Studies, Workplace Wellness or related field or approved equivalent combination of education and experience.
- Minimum five (5) years demonstrated experience in the development, change management, and implementation of transformation strategies in implementing initiatives with consideration for wellbeing, accessibility, diversity, equitability, and inclusiveness in the workplace including demonstrated minimum of two (2) years of direct supervisory experience.
- Comprehensive knowledge of relevant Legislation, Standards, Acts and Regulations with the ability to communicate the legislative significance and relevance to the work practices.
- Demonstrated ability in the Region's leadership and core competencies.
- Demonstrated experience and ability to lead or participate in cross-functional teams, foster cooperative and collaborative working relationships and to take multi partner projects to successful completion.
- Supervisory and human resource management skills, knowledge of collective agreement administration and interpretation, labour relations principles and practices and relevant employment legislation.
- Excellent interpersonal skills and ability to connect with a range of internal and external partners while focusing on fostering collaborative work relationships.
- Strong communication, facilitation, influencing, and presentation skills with a strong customer focus.
- Financial acumen and ability to synthesize data and present recommendations and financial impact to senior leadership team.
- Strong report writing, research, analytical and project management skills to meet program objectives and work to tight deadlines.
- Intermediate skills in virtual platforms and MS Office Suite.
- Strong leadership to proactively engage in accessibility, diversity, equity, and inclusion initiatives, committing to and taking action to contribute to a more accessible, diverse, equitable, and inclusive workplace.
- Champions accessibility, diversity, equity, and inclusion in the workplace and community through ongoing awareness, training, sharing relevant resources within teams, actively participating in events, being responsive and creating space for dialogue and learning.
- Ability to work independently and with teams and with the ability to manage competing priorities.
- Ability to travel to offsite locations, as required.
- Ability to work outside regular hours, as required.