Booking Clerk / Medical Office Assistant (MOA)

Come work as a Booking Clerk with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Booking Clerk to join the General Radiology team in Squamish Hospital in Squamish, BC. Apply today to join our team!

As a Booking Clerk at at Vancouver Coastal Health you will:

• Perform scheduling and booking functions for a variety of patient appointments for designated areas within Radiology.
• Support the General Radiology team by performing duties such as:
  • Arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare.
  • Making follow up appointments.
  • Locating applicable images/films prior to appointments.
  • Re-arranging schedules to meet changing demands/requests.
  • Preparing and confirming patient information.
  • Entering booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems.
  • Filing requisitions for all bookings.
  • Acting as receptionist to support the delivery of patient care and to ensure client/family needs are met above all other concerns.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

• VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents.
• At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families.
• We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff
• Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
• Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting. Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Grade 12, two (2) years recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to keyboard at 40 wpm.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

This position includes in lieu holidays but not stats. e.g. statutory holiday is on a Saturday. The Saturday will be off however the in lieu day off is the Monday and this position includes working the Monday.